Digital Product Refund Policy
Thank you for shopping at 10xbundle.in. We appreciate your business and are committed to providing quality digital products. Please read our return and refund policy carefully before making any purchases.
All sales of digital products (including but not limited to ebooks, templates, software, and downloads) are final and non-refundable once the purchase has been completed. Due to the nature of digital goods, we cannot accept returns or exchanges.
Exceptions to the No Refund Policy
We understand that circumstances may arise where a refund is appropriate. We will consider refund requests under the following conditions:
- Non-Delivery of the Product: If you do not receive the digital product, please contact us within 7 days of purchase. We will verify the issue and, if confirmed, provide a replacement or a full refund.
- Download Issues: If you experience issues downloading or accessing your digital product, please contact us within 7 days. We will assist you in resolving the issue. If the problem cannot be resolved, we may offer a refund at our discretion.
- Defective Product: If the digital product is defective or not as described, please contact us within 14 days of purchase with detailed information about the issue. We will investigate the problem and offer a suitable solution, which may include a replacement or a refund.
Requesting a Refund
To request a refund, please contact our customer support team at admin@10xbundle.in with your order number, purchase date, and a detailed description of the issue. Refund requests will be processed within 5-10 business days.
Contact Information
If you have any questions or concerns about our return and refund policy, please reach out to us at admin@10xbundle.in.
Contact Person – Amit
Support Email – admin@10xbundle.in
Whatsapp – 9319539574
Address – Shiv Kunj , New Delhi 110084
Thank you for understanding our policy and for your continued support of 10xbundle.in.